Support

If you have purchased OpenText Federated Query Server, then you can download the latest configurations for the search engines queried by the Web and Social search pages

There are two ways to download the latest configurations:

Using the Federated Query Server Configuration Tool

  • Run the configuration tool from the Start menu
  • Open the INI file that you wish to update
  • Click the "AutoUpdate" toolbar button, or select the "AutoUpdate" item from the "Tools" menu
  • Press the "Next" button
  • Select the "Free Web Updates" source from the list
  • Press the "Next" button
  • Highlight the configurations you wish to update
  • Press the "Next" button and then the "Finish" button

Using a Web Browser

  • Click here to download the latest configurations
  • Save the file in a temporary directory
  • Run the Federated Query Server configuration tool from the Start menu
  • Open the INI file that you wish to update
  • Click the "Import" toolbar button, or select the "Import" item from the "Tools" menu
  • Press the "Next" button
  • Select the "File" option and browse for the file you have just downloaded
  • Press the "Next" button
  • Highlight the configurations you wish to update
  • Press the "Next" button and then the "Finish" button

If you need assistance, please contact us.

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